Ordering Information

Orders can be placed to Heather Mitchell through this website or via mail order.

• Website - ordering online allows a secure system shopping cart that will accept personal checks, money orders, or PAYPAL orders.
  
  
  
  
• Mail orders - can also be taken using the cart system or alternatively using this printable order form:

  Printable Order Form

Payment should be included - if it is a personal check or Money Order, it should be made out to Heather Mitchell.

Send your mail orders and payment to:

Heather Mitchell
PO Box 155
Thessalon, Ontario
Canada P0R 1L0

Phone: (705) 842-0380

Email: hmitchell12@hotmail.com

Payment Methods:

We accept VISA, Mastercard payments through PAYPAL; checks* or money orders. Your order will be shipped after payment has cleared.

Shipping:

All items are shipped via Canada Post unless buyer requests different delivery method such as Express Post or UPS. If this is an international order, please email us the mailing address and we will send the actual shipping cost in advance of your placing the order.

Orders/Delivery Times:

Orders are processed and shipped within 2 weeks of receipt of payment. Once an order is processed, a confirmation message will be sent to the buyer via email.

Return Policy:

• Returns may be made within the first 14 days of receipt of merchandise. Shipping and handling charges will not be refunded. It is the customer’s responsibility to pay shipping to return merchandise.
• Custom Orders or personalized orders are not returnable. It is the customer’s responsibility to confirm specifics prior to ordering.
• Report damaged goods or discrepancies to Heather Mitchell immediately upon receipt. Damaged items will be replaced as soon as possible.

Copyright © Heather Mitchell - No Use or Reproduction without Permission - Black Horse Design -